INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, the product you receive matches the item shown in the picture. Photos are taken of the actual product in stock unless otherwise stated.

Where can I view my sales receipt?

You can view your sales receipt in your account under “Order History” or by opening the order confirmation email sent to your registered email address.

How can I return an item?

To return an item, log in to your account, go to the order, select “Return Item,” follow the instructions, and ship the product using the provided return label or details. Refunds are processed once the item is received and inspected.

Will you restock items indicated as “out of stock?”

Yes, we restock popular items regularly. If an item is out of stock, you can sign up for a “Notify Me When Available” alert to be notified when it is back in stock.

Where can I ship my order?

We currently ship to selected countries as listed in the shipping options during checkout. Check the shipping information page or contact support for details on specific regions served.

CONTACT US FOR ANY QUESTIONS